faq
facts answers questions
ORDERS
How secure is my personal information?
Please see our privacy policy.
What forms of payment do you accept?
We accept PayPal and the following credit cards: Visa, Mastercard, Discover, and American Express.
May I cancel my order?
You may cancel your order within 24 hours of placing it. After that, it will have been processed, and you won’t be able to cancel. You may, however, return your items within 14 days. Please see our refund & returns policy.
Please see our privacy policy.
What forms of payment do you accept?
We accept PayPal and the following credit cards: Visa, Mastercard, Discover, and American Express.
May I cancel my order?
You may cancel your order within 24 hours of placing it. After that, it will have been processed, and you won’t be able to cancel. You may, however, return your items within 14 days. Please see our refund & returns policy.
SHIPPING
Do you ship internationally?
Yes, we ship internationally. Just be sure to check that the items you are ordering will clear customs in your country.
What shipping carriers do you use?
We Use USPS, UPS, DHL and other shipping carriers worldwide. We will select the best carrier for specific countries to make sure your package arrives in time.
How long does it take to process my order?
Once payment has been made, 99% of all orders leave our fulfillment center within 2-3 days.
How long does shipping take?
Our average shipping time is 5-20 business days depending on your location.
Yes, we ship internationally. Just be sure to check that the items you are ordering will clear customs in your country.
What shipping carriers do you use?
We Use USPS, UPS, DHL and other shipping carriers worldwide. We will select the best carrier for specific countries to make sure your package arrives in time.
How long does it take to process my order?
Once payment has been made, 99% of all orders leave our fulfillment center within 2-3 days.
How long does shipping take?
Our average shipping time is 5-20 business days depending on your location.
DELIVERY
How do I track my order?
We will send you the tracking number after your purchase within 1-3 business days.
We will send you the tracking number after your purchase within 1-3 business days.
RETURNS & REFUNDS
How do I return my order?
You may return your items within 14 days. Please see our refund & returns policy.
You may return your items within 14 days. Please see our refund & returns policy.